So this January, actually Jan 31 through February 2, we met our domestic field service team in New Orleans. The days were very busy with discussions about: our successful 2011 results; 2012 targets; and technical training with a deep focus on the new 405 Touch. While down in the Big Easy we were able to meet up with the BioTek regional sales team for a great dinner. It is hard to find a bad meal in New Orleans. One night we also caught a deal and watched a New Orleans Hornets game against the Phoenix Suns.
Right now we have a team of service engineers getting ready to head over to Poland to provide two weeks of technical training to our European teams. The team will return and have just enough time to catch their breath before everyone comes back to Vermont for the second meeting of the year. This meeting will have the most technical content of any meeting to date considering the exciting releases BioTek has planned for 2012.
By, BioTek Instruments, Sean Jordan, Service Director